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Communication Skills for Workplace Success

These Communications Skills Employers are looking for employees


The capacity to communicate effectively with bosses, partners, and staff is essential, no matter what industry you work in. Workers in the digital age must know how to effectively convey and get messages face to face just as by means of phone, email, and social media. Good communication skills will enable you to get hired, land promotions, and be a success throughout your profession.


Top 10 Communication Skills


Want to stand out from the competition? These are the top 10 communication skills that recruiters and hiring managers need to find in your resume and cover letter. Highlight these skills and demonstrate them during job interviews, and you’ll establish a solid first impression. Keep on building up these skills once you’re hired, and you’ll impress your boss, teammates, and clients.



1. Listening


Being a good listener is one of the most ideal approaches to be a good communicator. No one likes communicating with someone who thinks just about putting in her two cents and does not take the time to listen to the other person. If you are not a good listener, you will find it difficult to understand what you are being asked to do.

Take the time to practice active listening. Active listening includes giving close attention to what the other  individual is saying, asking clarifying questions, and rephrasing what the individual says to ensure understanding ("So, what you're saying is…"). Through active listening, you can better understand what the other person is trying to say, and give proper answers.


2. Nonverbal Communication


Your body language,  eye to eye connection, hand gestures, and tone of voice all color the message you are attempting to pass on. A relaxed, open stand and a friendly tone will cause you to seem agreeable and will encourage others to speak openly with you.

Eye contact is also significant; you need to look at the individual in the eye to demonstrate that you are focused on them and the conversation. Additionally, pay attention to other individuals' nonverbal sign while you are talking. Frequently, nonverbal  signals convey how a person is really feeling. 

For example, if that person does not see you in  the eye, it can be uncomfortable or hide the truth.


3. Clarity and Concision


Good verbal communication means saying simply enough – don't talk excessively or  too little. Try to tell your message as little as possible. Say what you want clearly and directly, whether you're speaking to someone face to face, on the phone, or via email. If you ramble on, your listener will either give you a tone or you will be uncertain about what you want.


Think about what you need to say before you say it.  This will assist you with avoiding too much and additionally confusing your audience.


Read also - The 4 Macro Skills in Communication


4. Friendliness


Through a friendly tone, a personal question or just a smile, you will encourage your colleagues to engage in open and honest communication with you.

 It's imperative to be decent and polite in all your workplace communications. It is important in both face-to-face and written communication. When you can, personalize your emails to coworkers and/or employees – a quick "I hope you all had a good weekend" toward the beginning of an email can customize a message and make the beneficiary feel progressively appreciated.


5. Confidence


It is imperative to be sure about your interactions with others. Confidence shows your colleagues that you believe in what you are saying and follow through it.

 Exuding confidence can be as basic as looking or utilizing a firm but friendly tone. Avoid making statements sound like questions. Obviously, be mindful so as not to sound self-important or  aggressive. Make certain you are continually listening to and empathizing with the other person.


6. Empathy


Using phrases in simple form "I think where you are coming from" demonstrates that you are listening to another person and respect their opinion.

Even when you disagree with an employer, coworker, or employee, it is significant for you to comprehend and respect their point of view.


7. Open-Mindedness


A good communicator ought to go into any discussion with a flexible, open mind. Instead of just receiving your message, be open to listen and understand the perspectives of another person.

By actively participating in the dialogue with individuals who disagree, you can have a more honest and productive conversation.


8. Respect


Individuals will be progressively open to communicating with you if you convey respect for them and their ideas. Basic activities like utilizing a person's name, making eye contact, and actively listening when an individual talks will make the individual feel appreciated.

Avoid distractions on the phone, and stay focused on the conversation.

Take the time to edit your message and Convey respect through email. If you send a misleading written, misleading email, the beneficiary will think that you do not respect him enough to think through his communication with him.


9. Feedback


Being able to properly respond and receive feedback is an important communication skill. Directors and bosses ought to continuously search for approaches to give employees with constructive feedback, be it through email, phone calls, or weekly status updates.

Giving feedback involves giving praise as well – something as basic as saying "great job" or" thanks for taking care of that" to an employee" can increase motivation.

Similarly, you should be able to accept and encourage feedback from others. Listen to the feedback you give, if you are unsure about the problem, ask a clear question, and try to apply the feedback.


10. Picking the Right Medium


A significant communication skill is to  just recognize what type of communication to use. For example, some serious conversations (layoffs, resignation, changes in salary, etc.) are almost always best done in person.

You should also think about the individual with whom you wish to talk, if they are a very busy person (such as your boss, perhaps),you should want to convey your message through email. People will appreciate your thoughtful means of communication and your chances of positive feedback will be more likely.


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